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IFA Help Desk


The IFA Help Desk is the in-person support point for IFA Technology Services. Students, faculty, staff, and visiting scholars can come to us for help with everyday technology problems, questions about IFA classrooms and equipment, connecting to NYU technology services, and troubleshooting the tools they use for teaching, research, presentations, and work at the Institute.

The Help Desk is open during the Fall and Spring semesters, Monday through Friday, 9:00 AM to 5:00 PM. Our team can assist with many issues directly, and when a problem involves a system managed elsewhere at NYU, we can help identify the right service or support team and guide you through the next steps.

For dedicated time with a member of the Technology Services team, we recommend booking a Help Desk appointment in advance:

Need help after 5? On a weekend? NYU IT has you covered. The NYU IT Service Desk is available 24 hours a day, 7 days a week for help with NYU technology services, accounts, passwords, connectivity, and other technology issues.